Broker FAQs

What does CREAM stand for?
The Commercial Real Estate and Asset Marketplace.

What is a commercial loan lead?
 A commercial loan lead refers to a enquiry request submitted by a potential borrow looking for finance.

What do I need to register?
To join CREAM, you need to provide valid Australian Credit Licence (ACL) and an Australian Business Number (ABN).

 How do I login to buy the lead?
Go to www.cream.com.au/lead and sign in using the same login details you used to register. If you can’t remember your password or username, let our support team know and they’ll be happy to help.

How do I contact the business who submitted the loan application form?
You can contact the business who submitted the loan application enquiry by either phone or email.

How do I update the details on the business listing?
You can contact our team to update details of your business listing at enquiries @ cream com au.

Is it secure to make payments on your platform?
Yes. We use the world-leading payment gateway Stripe.com, a trusted payment processing platform (also known as a gateway) that provides a secure and efficient way for broker businesses to make payment for leads. It’s used by over 3.1 million websites globally and is secure.